Job Opportunity: Estee Lauder Cosmetics Counter Sales Associate

Estée Lauder is one of the world’s leading manufacturers and marketers of high-quality skincare, makeup, fragrance, and hair care products. Founded in 1946, Estée Lauder has grown into a global beauty brand known for innovation, luxury, and exceptional products. As part of our continued growth and commitment to offering personalized beauty experiences, we are looking for passionate, motivated, and customer-focused individuals to join our team as Cosmetics Counter Sales Associates in various retail locations across the United States.

Position Summary

As a Cosmetics Counter Sales Associate at Estée Lauder, you will play a pivotal role in delivering world-class customer service and representing our iconic brand. You will engage with customers, provide personalized beauty consultations, and introduce them to our high-performance products, helping them discover their perfect skincare and makeup solutions. Your goal will be to create a welcoming, luxurious environment where customers feel valued, informed, and excited about their beauty purchases.

Key Responsibilities

• Customer Service Excellence: Provide personalized beauty consultations to customers by assessing their needs, recommending products, and offering expert advice on skincare, makeup, and fragrance.

• Sales & Product Knowledge: Achieve individual sales goals by promoting and selling Estée Lauder products. Develop a strong knowledge of Estée Lauder products, ingredients, and the latest beauty trends to share with customers.

• Building Relationships: Establish and maintain long-term relationships with customers, encouraging repeat business and customer loyalty. Use clienteling techniques to follow up with customers and introduce them to new products.

• Merchandising: Ensure the cosmetics counter is well-organized, stocked, and visually appealing. Set up displays and assist with product replenishment to ensure a seamless shopping experience.

• Brand Ambassadorship: Represent the Estée Lauder brand with professionalism, confidence, and enthusiasm. Uphold the brand’s image by maintaining a polished and approachable appearance.

• Team Collaboration: Work collaboratively with team members and management to meet store goals and provide exceptional customer experiences.

• Event Support: Assist with in-store events, promotions, and launches, ensuring they run smoothly and meet customer expectations.

Qualifications

• Experience: Previous retail or cosmetics sales experience is preferred but not required. We welcome applicants with a passion for beauty and customer service.

• Product Knowledge: A strong interest in beauty, skincare, and makeup products. You will receive comprehensive training on Estée Lauder’s range of products, but a basic understanding of the beauty industry is a plus.

• Sales Ability: Demonstrated ability to achieve sales goals and contribute to a team-oriented environment. A proactive approach to sales and a desire to exceed expectations are essential.

• Customer Focused: Strong interpersonal skills with a passion for providing exceptional customer service. Ability to understand and meet customers’ individual needs.

• Communication Skills: Excellent verbal communication and listening skills. Ability to engage with customers and build trust.

• Appearance: Must maintain a polished, professional appearance that reflects the luxury brand image of Estée Lauder.

• Flexible Schedule: Willingness to work flexible hours, including weekends, evenings, and holidays, as needed.

What We Offer

• Competitive Salary: A competitive base salary, with performance-based incentives and commission opportunities.

• Training & Development: Comprehensive training program to deepen your knowledge of Estée Lauder products and sales techniques. Continuous opportunities for professional growth and advancement within the company.

• Employee Discounts: Generous employee discount on Estée Lauder products, including skincare, makeup, and fragrances.

• Benefits Package: Health and wellness benefits, including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off for eligible employees.

• Work Environment: A dynamic and inclusive work environment where you will have the opportunity to work with a global brand and collaborate with a supportive team.

Career Growth at Estée Lauder

At Estée Lauder, we believe in promoting from within. As a Cosmetics Counter Sales Associate, you will have opportunities to develop your skills and advance into roles such as Counter Manager, Beauty Advisor, or Area Sales Manager. With Estée Lauder’s extensive training programs and commitment to career development, the possibilities are endless for those who show initiative and passion for the brand.

How to Apply

Interested in becoming part of the Estée Lauder team? We encourage individuals who are passionate about beauty, customer service, and sales to apply.

1. Visit our careers page on the Estée Lauder website.

2. Search for available sales associate positions at retail locations near you.

3. Submit your resume and cover letter detailing why you are excited to join the Estée Lauder team and how your experience aligns with the role.

Join us and be part of a brand that has been redefining beauty for over 70 years. Together, we’ll make every customer feel beautiful, confident, and empowered!

Conclusion

This job description provides a clear outline of the Cosmetics Counter Sales Associate position at Estée Lauder, detailing the responsibilities, qualifications, and benefits that come with working for a globally recognized luxury beauty brand. If you’re passionate about beauty and customer service, Estée Lauder offers a fantastic opportunity to start or advance your career in the cosmetic industry.